The Code Compliance Committee
The Code Compliance Committee (the CCC) was established in July 2009 to ensure customers of Australia’s credit unions, mutual banks and mutual building societies (Mutuals) that have adopted the Customer Owned Banking Code of Practice (the Code) meet the standards of good practice set out in the Code.
The CCC investigates allegations that the Code has been breached and monitors Mutuals’ compliance with the Code through compliance activities such as mystery shopping, surveys and compliance visits.
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Nov 2014
Bulletin 52 – Accomplish 21
Welcome to Accomplish 21, the November 2014 edition of the bulletin from the Customer Owned Banking Code Compliance Committee (COPCCC), which has been established in accordance with the Custo...
Continue reading this storyAug 2014
Bulletin 51 – Accomplish 20
Welcome to Accomplish 20, the August 2014 edition of the bulletin from the Code Compliance Committee (CCC), which has been established in accordance with the Customer Owned Banking Code of Pr...
Continue reading this storyRecent publications
Jan 2015
Report 36 – Financial Difficulty Own Motion Inquiry Report
The Customer Owned Banking Code Compliance Committee (the Committee) has recently conducted an inquiry into whether customer owned banking institutions (Institutions) have met their financial di...
Continue reading this storyDec 2014
Report 35 – Annual Report 2013/2014
The Customer Owned Banking Code Compliance Committee is pleased to advise that it has released its Annual Report for 2013/2014 in accordance with section 4.3(k) of the Customer Owned Banking C...
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