The Code Compliance Committee
The Code Compliance Committee (the CCC) ensures Australia’s credit unions, mutual banks and mutual building societies (institutions) that have adopted the Customer Owned Banking Code of Practice (the Code) meet the Code’s standards of good practice.
The CCC investigates allegations that the Code has been breached and monitors institutions’ compliance with the Code through compliance activities such as mystery shopping, surveys and compliance visits.
The latest from the newsdesk
Bulletin 54 – Industry Codes of Practice – do your clients have enforceable rights?
Earlier this year, the Supreme Court determined that a guarantor was not responsible to pay the bank over $6 million, because the bank had not complied with the Code of Banking Practice (National...Continue reading this story
Bulletin 53 – Accomplish 22
Welcome to Accomplish 22, the March 2015 edition of the bulletin from the Customer Owned Banking Code Compliance Committee (COPCCC), which has been established in accordance with the Customer ...Continue reading this story
Report 36 – Financial Difficulty Own Motion Inquiry Report
The Customer Owned Banking Code Compliance Committee (the Committee) has recently conducted an inquiry into whether customer owned banking institutions (Institutions) have met their financial di...Continue reading this story
Report 35 – Annual Report 2013/2014
The Customer Owned Banking Code Compliance Committee is pleased to advise that it has released its Annual Report for 2013/2014 in accordance with section 4.3(k) of the Customer Owned Banking C...Continue reading this story