Building trust in customer owned banking

The Code Compliance Committee supports Australia’s credit unions, mutual banks and mutual building societies to meet the standards of good practice required under the Customer Owned Banking Code of Practice.

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We support credit unions, mutual banks and mutual building societies to achieve service standards Australians can trust - Committee Chairperson

The latest from the newsdesk

May 2018

Better breach reporting

Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....

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May 2018

Managing privacy compliance

Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....

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Recent publications

Dec 2017

Annual Compliance Report 2016-17

The Customer Owned Banking Code Compliance Committee has published its Annual Compliance Report for 2016-17 in accordance with section 4.3(k) of the Customer Owned Banking Code Compliance Committ...

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Sep 2017

Own Motion Inquiry ‘Direct Debit Follow Up’

The Customer Owned Banking Code Compliance Committee (the Committee) has recently conducted an inquiry into subscribing institutions’ compliance with section D20.1 of the Customer Owned Bankin...

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