Building trust in customer owned banking
The Code Compliance Committee supports Australia’s credit unions, mutual banks and mutual building societies to meet the standards of good practice required under the Customer Owned Banking Code of Practice.
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Jun 2018
Better complaint reporting
Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....
Continue reading this storyMay 2018
Better breach reporting
Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....
Continue reading this storyRecent publications
Jun 2018
Own Motion Inquiry ‘Privacy’
The Customer Owned Banking Code Compliance Committee (the Committee) has finalised its review of customer owned banking institutions’ compliance with privacy obligations under Section D23 and Key...
Continue reading this storyDec 2017
Annual Compliance Report 2016-17
The Customer Owned Banking Code Compliance Committee has published its Annual Compliance Report for 2016-17 in accordance with section 4.3(k) of the Customer Owned Banking Code Compliance Committ...
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