Building trust in customer owned banking

Committee welcomes Jocelyn Furlan as new independent Chairperson

At its recent meeting, the Committee welcomed the newly appointed Chairperson Jocelyn Furlan.

Jocelyn’s passion is an Australian community empowered about their financial affairs.

She is ...

Better complaint reporting

Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....

Annual Compliance Report 2017-18

The Customer Owned Banking Code Compliance Committee (the Committee) released its Annual Compliance Report 2017-18. A copy of the report can be downloaded here.

The Committee welcomes an incre...

Own Motion Inquiry ‘Privacy’

The Customer Owned Banking Code Compliance Committee (the Committee) has finalised its review of customer owned banking institutions’ compliance with privacy obligations under Section D23 and Key...