Building trust in customer owned banking
The Customer Owned Banking Code Compliance Committee encourages and promotes customer owned banking institutions to meet customer and community needs and expectations.

The latest from the newsdesk
Feb 2019
Committee welcomes Jocelyn Furlan as new independent Chairperson
At its recent meeting, the Committee welcomed the newly appointed Chairperson Jocelyn Furlan.
Jocelyn’s passion is an Australian community empowered about their financial affairs.
She is ...
Continue reading this storyJun 2018
Better complaint reporting
Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....
Continue reading this storyRecent publications
Nov 2018
Annual Compliance Report 2017-18
The Customer Owned Banking Code Compliance Committee (the Committee) released its Annual Compliance Report 2017-18. A copy of the report can be downloaded here.
The Committee welcomes an incre...
Continue reading this storyJun 2018
Own Motion Inquiry ‘Privacy’
The Customer Owned Banking Code Compliance Committee (the Committee) has finalised its review of customer owned banking institutions’ compliance with privacy obligations under Section D23 and Key...
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