Building trust in customer owned banking

The Code Compliance Committee supports Australia’s credit unions, mutual banks and mutual building societies to meet the standards of good practice required under the Customer Owned Banking Code of Practice.

Find out more about who we are and what we do.

We support credit unions, mutual banks and mutual building societies to achieve service standards Australians can trust - Committee Chairperson

The latest from the newsdesk

Sep 2017

Accomplish 31 – September 2017

‘The Customer Owned Banking Code Compliance Committee (the Committee) promotes compliance with the Customer Owned Banking Code of Practice (the Code) to encourage best practice by Australian cu...

Continue reading this story

Jun 2017

2017 Annual Compliance Statement Webinar

On 22 June 2017 we held a webinar for Code Subscribers on how to complete the 2017 Annual Compliance Statement (ACS) for the Customer Owned Banking Code of Practice (the Code).

The ACS progra...

Continue reading this story

Recent publications

Sep 2017

Own Motion Inquiry ‘Direct Debit Follow Up’

The Customer Owned Banking Code Compliance Committee (the Committee) has recently conducted an inquiry into subscribing institutions’ compliance with section D20.1 of the Customer Owned Bankin...

Continue reading this story

Jun 2017

2017 Annual Compliance Statement Webinar

On 22 June 2017 we held a webinar for Code Subscribers on how to complete the 2017 Annual Compliance Statement (ACS) for the Customer Owned Banking Code of Practice (the Code).

The ACS progra...

Continue reading this story