Building trust in customer owned banking
The Code Compliance Committee supports Australia’s credit unions, mutual banks and mutual building societies to meet the standards of good practice required under the Customer Owned Banking Code of Practice.
The latest from the newsdesk
Jun 2018
Better complaint reporting
Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....
Continue reading this storyMay 2018
Better breach reporting
Each year, the Customer Owned Banking Code Compliance Committee holds in-depth compliance discussions with a sample of institutions for the Annual Compliance Statement (ACS) Verification Program....
Continue reading this storyRecent publications
Dec 2017
Annual Compliance Report 2016-17
The Customer Owned Banking Code Compliance Committee has published its Annual Compliance Report for 2016-17 in accordance with section 4.3(k) of the Customer Owned Banking Code Compliance Committ...
Continue reading this storySep 2017
Own Motion Inquiry ‘Direct Debit Follow Up’
The Customer Owned Banking Code Compliance Committee (the Committee) has recently conducted an inquiry into subscribing institutions’ compliance with section D20.1 of the Customer Owned Bankin...
Continue reading this story