Building trust in customer owned banking
The Customer Owned Banking Code Compliance Committee encourages and promotes customer owned banking institutions to meet customer and community needs and expectations.

The latest from the newsdesk
Sep 2020
Investigations can be a learning tool
Allegations of a breach of a Code of practice can be a useful learning tool even if a formal investigation finds no Code breach.
This was the outcome of a Code breach allegation recently inves...
Continue reading this storyJun 2019
Annual compliance health check
With the 2019 Annual Compliance Statement (ACS) program about to roll out, we urge subscribers to the Customer Owned Banking Code of Practice (the Code) to acquaint themselves with changes to th...
Continue reading this storyRecent publications
Dec 2020
Customer Owned Banking Code Compliance Committee releases Annual Report for 2019-20
The independent committee that monitors the Customer Owned Banking Code of Practice (the Code) has released its annual report for a year marked by natural disasters and the COVID-19 pandemic, alo...
Continue reading this storyJun 2020
Compliance with privacy obligations follow-up inquiry outcomes
Privacy and data security are among the foremost concerns for consumers and, with recent government moves to update and strengthen privacy laws, it is essential that financial institutions manage...
Continue reading this story