Bulletin 30 – CHOICEs better banking report

CHOICE’s ongoing campaign to make the Australian banking sector more responsive to consumer needs reached a milestone with the release of the Better Banking report, which will go to the Senate Committee on banking competition.

Please click here for a copy of the Better Banking report.

The 40-page report draws heavily on CHOICE member feedback as well as extensive industry research. It lays out a detailed plan to unlock consumer power, introduce a new focus on customer service, and secure an obligation for banks to support the community.

Abacus – Australian Mutuals, the industry body for credit unions and mutual building societies, broadly welcomed CHOICE’s Better Banking Report. Please click here for further information on Abacus’ comments.


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