Customer Owned Banking Code Compliance Committee Follow-Up Inquiry into consumer credit insurance

A follow-up inquiry into consumer credit insurance (CCI) has shown that, while customer owned banking institutions have stopped selling add-on CCI, they still have a duty to their customers when ...

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Annual Data Verification Report 2019-20

Code Compliance Committee releases Annual Data Verification Report 2019-20

The Customer Owned Banking Code Compliance Committee (the Committee) has released its ACS Verification Report 2019â€...

Customer Owned Banking Code Compliance Committee releases Annual Report for 2019-20

The independent committee that monitors the Customer Owned Banking Code of Practice (the Code) has released its annual report for a year marked by natural disasters and the COVID-19 pandemic, alo...

Compliance with privacy obligations follow-up inquiry outcomes

Privacy and data security are among the foremost concerns for consumers and, with recent government moves to update and strengthen privacy laws, it is essential that financial institutions manage...