The Customer Owned Banking Code of Practice is administered by the Code Compliance Committee. We are an independent Committee established by the Customer Owned Banking Association (COBA).
Our Charter governs our relationship with the COBA Board and sets out our responsibilities. These include monitoring and reporting on compliance with the Code and determining Code breach allegations that have been referred to us.
Our Charter, together with the Code, sets out the terms under which we operate.
Download the Code Compliance Committee Charter (PDF, 373 KB, 23 pages)
Under our Charter, we may impose sanctions on a Code Subscriber. These include:
We may only impose a sanction on a Code Subscriber if we are satisfied that the Code Subscriber:
The following diagram summaries the actions we may take in enforcing Code obligations:
Classification of noncompliance (PDF, 1MB, one page)